Our policy lasts 14 days from the time you receive your item. If 14 days have gone by since your purchase, unfortunately we can’t accept a return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Cooper & Cay limits the amount of returns per customer per calendar year. Cooper & Cay reserves the right to cancel orders for customers who are nearing this threshold.
Shipping If your return drops your purchase to below our free shipping price point, please know that $5 will be deducted from your refund amount.
Customer is responsible for shipping costs associated with returns.
Refunds Refunds are issued in the form of original payment. Refunds will be processed once the item is received.
Exchanges If you need a different size, the customer is responsible for purchasing the desired size from www.cooperandcay.com and mailing the return back. Once we receive your item, a refund will be issued. We only replace items if they are defective or damaged. Send your item to: Cooper & Cay PO BOX 199 Wheeler, IN 46393 United States.