Returns To initiate a return please email firstname.lastname@example.org with your order number and item details along with the reason for return.
Our policy lasts 60 days from the time you receive your item. If 60 days have gone by since your purchase, unfortunately we can’t accept a return.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Cooper & Cay limits the amount of returns per customer per calendar year. Cooper & Cay reserves the right to cancel orders for customers who are nearing this threshold.
Shipping Customer is responsible for shipping costs associated with returns (unless defective)
Final Sales Swimwear, undergarments (shapewear, bralettes, etc) are FINAL SALE. Last chance and seasonal sale items are FINAL SALE as well.
Refunds Refunds are issued in the form of original payment. Refunds will be processed once the item is received.
Exchanges If you need a different size, the customer is responsible for purchasing the desired size from www.cooperandcay.com and mailing the return back. Once we receive your item, a refund will be issued. We only replace items if they are defective or damaged.